Refund policy

 

RETURN + REFUND POLICY

Rust Belt Threads has a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To start a return, you can contact us at through the contact form. 

Items sent back to us without first requesting a return will not be accepted.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. The item must be shipped with delivery tracking and return shipping must be covered by the buyer. I'll refund your original purchase as soon as I receive it back.

You can always contact us for any return questions at here.

Exceptions / Non-Returnable Items
Certain types of items may not be able to be returned, for example certain vintage lingerie, swimwear, and undergarments. Please get in touch if you have questions or concerns about your specific item.

European Union 14 Day Cooling Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

REFUNDS
I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since I’ve approved your return, please contact me here.

Unfortunately, returns on sale items or gift cards cannot be accepted.